Privacy policy.
Last updated · 10 August 2026
Who we are
Nioviv ("we", "us") operates nioviv.com. Our business address is 30 N Gould St Ste R, Sheridan, WY 82801, United States. For any privacy request, email Support@nioviv.com.
What we collect
- Order data — name, shipping and billing address, email, phone (optional), and order contents. Provided by you at checkout.
- Payment data — processed by our payment providers through Shopify. We never see or store full card numbers.
- Marketing data — your email address, if you choose to join our list.
- Usage data — pages viewed, device and browser type, and referring source, collected through cookies and similar technologies.
Why we use it
To take and fulfil orders, run subscriptions, provide support, prevent fraud, meet legal and tax obligations, improve the site, and — only with your consent — send marketing email. Where the GDPR or UK GDPR applies, our legal bases are contract performance, legitimate interests, consent, and legal obligation.
Who we share it with
Service providers acting on our instructions only: Shopify (store and checkout), payment processors, shipping carriers, email service providers, and analytics providers. We do not sell your personal information, and we do not share it for cross-context behavioural advertising.
How long we keep it
Order records for as long as required by tax and accounting law (typically seven years). Marketing data until you unsubscribe, plus a suppression record so we don't email you again. Analytics data on a rolling basis.
Your rights
Depending on where you live, you may request access, correction, deletion, portability, or restriction of your data, object to processing, and withdraw consent at any time. California residents may request access, deletion and correction and may opt out of sale/sharing — we do not sell or share. Email Support@nioviv.com and we'll respond within the time your law allows. We will not discriminate against you for exercising a right.
Marketing email
We email you only if you opted in, or to service an order you placed. Every marketing email has a one-click unsubscribe. Discount codes are single-use per customer unless stated otherwise.
Cookies
We use cookies that are strictly necessary for the cart and checkout, plus optional analytics cookies. You can block or delete cookies in your browser; the cart may stop working if strictly necessary cookies are blocked.
Children
The site is not directed to children under 16 and we do not knowingly collect their data.
Changes
If we change this policy we'll update the date below and, for material changes, tell subscribers by email.