Terms of sale.
Last updated · 10 August 2026
The seller
Nioviv, 30 N Gould St Ste R, Sheridan, WY 82801, United States. Support@nioviv.com. Orders are placed and paid for through our Shopify checkout; placing an order is an offer we accept when we confirm dispatch.
Prices and taxes
Prices are in US dollars and shown inclusive of applicable sales tax where we are required to collect it; any tax due is itemised at checkout. Promotional prices apply while displayed and can be withdrawn at any time. If a price is listed in obvious error, we may cancel the order and refund you in full.
Subscriptions (recurring orders)
- Choosing "Subscribe & save" creates a recurring order that ships every 8 weeks by default at the subscription price shown at checkout, plus any tax.
- Your payment method is charged automatically for each delivery until you cancel. The discount applies for as long as the subscription is active.
- You can skip, reschedule, change quantity, pause or cancel at any time from your account or by emailing us. Cancellation takes effect immediately; orders already processed for dispatch can't be recalled but are covered by the returns terms below.
- We email you before each renewal charge, and if the price ever changes.
Guarantee, returns and refunds
Our 30-day guarantee and return process are set out in the shipping & returns policy, which forms part of these terms.
Using the product
For laundry use only. Keep out of reach of children and pets. Do not swallow. Avoid contact with eyes; if contact occurs, rinse with water. If irritation develops, stop using the product. Store dry and sealed. Follow the directions on the carton.
Claims and information
Product information, ingredient lists and comparisons on this site are provided in good faith and for general information. They are not medical, dermatological or environmental advice, and nothing here is intended to diagnose, treat or prevent any condition. Always read the carton, and check with a healthcare professional if a household member has a diagnosed skin condition or allergy.
Liability
Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law. Subject to that, our total liability arising from an order is limited to the amount you paid for that order, and we are not liable for indirect or consequential loss.
Governing law
These terms are governed by the laws of the State of Wyoming, USA, without prejudice to mandatory consumer protections in your country of residence.